Wednesday 17 December 2008

HMC4.5, Deployment Halted

I have started deploying HMC4.5 all over again for performance and scalability testing. I hit a new error message fairly early on in the deployment this time from the Provisioning Deployment Tool. The error appearer at the point I had completed all the settings for the Deploy Core MPS Components section and clicked Start Deployment. After a few seconds the following error message appeared -

Deployment Halted

Deployment interrupted for Mpf Audit And Recovery/MPS01 because SQL Server MPSSQL is either offline or non-existent

I attempted all the normal troubleshooting of ensuring IP connectivity, browsing, DNS records were all okay. Rebooted both servers, checked Event Logs and searched for *.log files, all to not result. After changing the following, it seemed to resolve the situation. I do not know enough about SQL to know if this is the fix, or if it was just some sort of coincidental timing...
On the SQL Database server, open the SQL Server Configuration Manager. Expand SQL Server 2005 Network Configuration > Protocols for MSSQLSERVER. Right click TCP\IP and select Enable. Restart the relevant SQL services. After completing this the Deployment finally continued without the above error.

(NB. I have changed the server names in the errors and post above)

Thursday 4 December 2008

Are you capacity bound or performance bound?

Calculating Hosted Exchange database disks

I have read a fair few articles about calculating your disk storage requirements for the Exchange Mailbox role. The first time I ever read the question, “Are you performance bound or capacity bound?”, I translated the question rather badly in my head and answered, well I want both capacity and performance. Having worked through the calculations of how many disks are required for capacity and how many disks are required for storage, I realised what the question meant. Satisfying which causes you to use more disks?

Resources

http://technet.microsoft.com/en-us/library/bb738147.aspx
http://technet.microsoft.com/en-us/library/cc671168.aspx
http://en.wikipedia.org/wiki/Gigabyte

Summary
I recently had to calculate how many disks are required to meet both performance and capacity criteria for the Exchange databases on a Hosted Exchange solution. These calculations show which RAID type should be used to achieve both criterion with the least amount of disks. These calculations are irrelevant of the Storage Architecture and are applicable for both SAN and DAS technology and only shows Exchange database calculations (not Transaction Logs). All calculations are of course baseline predictions, with many assumptions and therefore cannot be 100% guaranteed. To protect my companies internal design I have changed all numbers with regards to number of mailboxes, quotas, Send\Receive profile, etc to produce different numbers. The theory is still the same though.

Assumptions

In this environment it has been calculated that there is 15,000 mailboxes per MBX server. All users are classified as “Light Users” and send\receive 25 emails a day. Mailbox servers have been calculated with the maximum 8 cores and 32GB memory.

Performance Calculations

Database Cache
Database cache = (MBX Server memory - 2GB) / Total users per MBX server
Database cache= (32GB – 2GB) / 15,000
Database cache=2.048MB per user

Database Reads per user
Multiply the 25 messages per day by 0.0048, which results in 0.12. Next, take the amount of database cache per mailbox (2.048 MB) to the -0.65th power (2.048 ^ -0.65), which results in 0.6275. Finally, multiply the two figures, which results in database reads per user (0.12 × 0.6275 = 0.0753).

Database Writes per user
Multiply the number of messages per user (25) by 0.00152, which results in 0.038 database writes per user.

Database I/O (Front End)
Total database IOPS per user = ((0.0048 × M) × (D ^ -0.65)) + (0.00152 × M)
Total database IOPS per user= 0.0753 + 0.038 = 0.1133
Total read IOPS per MBX server = 0.0753 x 15,000 = 1129.5
Total write IOPS per MBX server = 0.1133 x 15,000 = 1699.5

Database I/O (Back End)
RAID 10 = Write x 2 + Read
RAID 10 = (1699.5 x 2) + 1129 = 4528 sustained IOPS
RAID5 = Write x 4 + Read
RAID5 = (1699.5 x 4) + 1129 = 7927 sustained IOPS

Disks required
Assuming an average 15,000rpm disk can sustain an average of 180 IOPS and a 10,000rpm disk can sustain an average of 140 IOPS, the following calculation shows the amount of disks required to cope with the Exchange database performance.
RAID 10, 15K Disks = 26 disks
RAID 10, 10K Disks = 33 disks
RAID5, 15K Disks = 45 disks
RAID5, 10K Disks = 57 disks


Capacity Calculations
Database capacity = Mailbox Capacity + Database whitespace + Dumpster
Mailbox Capacity = Total Users x Mailbox quota x OverSubscription ratio (see previous post about Oversubscription)
Quota = 1GB
OverSubscription ratio = 20%
Total Users = 15,000
Mailbox Capacity = (15000 x 1 x 20%) = 3000GB

Database Whitespace = Total amount of users x Average amount of mail sent per day x Average message size
Database Whitespace = 15,000 x25 x50KB = 17.9GB

Database Dumpster = Email retention period (days) x Average amount of mail sent per day x Average message size
Dumpster = 14 x 15,000 x 25 x50KB = 251GB

Database capacity = 3000GB + 17.0GB + 251GB = 3268GB (/200 = minimum 17 Storage Groups required)

Database Capacity disks required
RAID10 Capacity = (Amount of disks x Capacity of disk) \2
RAID5 Capacity = Capacity of disk x (Amount of disks -1)
400GB disk is actually 372GB, 300GB disk is actually 278GB
RAID10, 300GB Disks = 24 Disks
RAID10, 400GB Disks = 18 Disks
RAID5, 300GB Disks = 13 Disks
RAID5, 400GB Disks = 10 Disks


Conclusion
These calculations show that this Hosted Exchange solution is more performance bound than it is capacity bound. It shows that the RAID type should be RAID10 with 15,000rpm disks. To meet performance it is advisable to design the solution with 26, 300GB, 15K disks. Interestingly, the actual calculations I used in my performance showed that the RAID5 would have been the preferable solution.